Casina Cookie Policy

At Casina, we believe that transparency is the foundation of trust. This Cookie Policy explains how we use cookies and similar tracking technologies on our online casino platform at casina.com. By continuing to browse and use the Casina online casino official site, you consent to our use of cookies as described in this document. We encourage you to read this policy carefully so you fully understand how we collect, store, and process data through cookies.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, smartphone, or tablet — when you visit a website. At Casina Casino, we use cookies to make our platform function correctly, to remember your preferences, and to analyse how players interact with our services. These files do not contain executable code and cannot access other information stored on your device.

Cookies can be either "session cookies," which are deleted automatically when you close your browser, or "persistent cookies," which remain on your device for a set period of time or until you delete them manually. We use both types across our platform, each serving a specific and legitimate purpose.

Why We Use Cookies

Our Casina platform relies on cookies for several important reasons. Without them, certain features of our online casino casina experience would not work at all. We also use cookies to improve the quality of your experience, personalise content, and deliver relevant promotions — including our casino welcome package of 100% up to 2,000 EUR plus 300 free spins. Below, we outline the specific categories of cookies we use and why.

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the operation of our website. Without them, you would not be able to log in to the Casina Casino login page, navigate between pages, or use core features of our platform. We do not require your consent to set these cookies, as they are technically required to deliver the services you have requested.

• Session authentication and account security
• Casina casino login state management
• Load balancing and server routing
• Fraud detection and responsible gaming controls
• Language and localisation preferences across our 13+ supported languages

Performance and Analytics Cookies

We use performance cookies to understand how visitors use our site. This includes pages you visit, time spent on each section, and any errors you may encounter. At Casina Casino, we use this data exclusively to improve the experience for all players on our platform — whether they are accessing us from Australia, Canada, Europe, or Latin America.

• Google Analytics and similar tools to measure traffic
• Heatmapping tools to analyse navigation patterns
• Error tracking to identify and resolve technical issues
• Page load performance monitoring

Functional Cookies

Functional cookies allow our Casina platform to remember your choices and provide enhanced, personalised features. These cookies may be set by us or by third-party providers whose services we have added to our pages.

• Currency preferences (EUR, USD, AUD, CAD, BTC, ETH, and others)
• Preferred language and regional settings
• Live chat session continuity (available 24/7 via our support team)
• Game display and lobby layout preferences
• Loyalty programme and VIP Club status tracking

Marketing and Targeting Cookies

With your consent, we place marketing cookies to deliver relevant promotions and offers. At Casina Casino Australia, New Zealand, Canada, and other supported regions, we want to ensure that the bonuses and campaigns you see — from our Weekly Boost to the Sunday Special free spins — are genuinely relevant to you. These cookies track your activity across our website and, where applicable, on partner sites.

• Retargeting cookies for personalised advertising
• Affiliate tracking to record how you arrived at our site
• Social media pixels (e.g. Meta, Google)
• Campaign attribution and conversion tracking
• Promotion eligibility based on player activity

Third-Party Cookies

Our Casina online casino integrates with a number of third-party services — including game providers such as Pragmatic Play, Evolution, NetEnt, Play'n GO, and Microgaming — as well as payment partners and support tools. These providers may set their own cookies when you interact with embedded content or live dealer casina game environments. We do not control these third-party cookies and recommend reviewing the privacy policies of those providers directly.

Your Cookie Choices and Consent

When you first visit the online casino Casina, we present a cookie consent banner that allows you to accept all cookies, reject non-essential cookies, or customise your preferences by category. You may update your consent settings at any time through our cookie preference centre, accessible in the footer of our website.

You also have the right to control cookies directly through your browser settings. Most browsers allow you to:

• View and delete cookies stored on your device
• Block all cookies or cookies from specific websites
• Receive a notification before a cookie is placed
• Browse in private or incognito mode to limit cookie storage

Please note that disabling certain cookies — particularly strictly necessary ones — may affect the functionality of our casino Casina platform. Features such as account access, game loading, and live betting may not work as intended.

Cookie Retention Periods

We retain cookies only for as long as necessary to fulfil the purposes described in this policy. Session cookies expire automatically when you close your browser. Persistent cookies remain active for varying durations depending on their purpose — typically between 30 days and 24 months. You can review and delete stored cookies at any time via your browser settings or through our cookie management tool.

Cookies and Data Protection

Our use of cookies is governed by this Cookie Policy and our broader Privacy Policy, which explains how we collect, use, and safeguard your personal data. We operate under a licence issued by the Curaçao Gaming Control Board (OGL/2024/129/0131), and we process data in accordance with applicable international data protection regulations.

We at CasinaOnline are committed to using data collected through cookies responsibly. We do not sell cookie-derived personal data to third parties. Any data sharing is strictly limited to the purposes of operating our platform, delivering services, and complying with legal obligations.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or the services we offer. When we make significant changes, we will notify you via a prominent notice on the Casina casino official site or through your registered email address. We encourage you to review this page periodically to stay informed about how we use cookies.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please do not hesitate to reach out. Our support team is available 24/7 via live chat on our site. You can also contact us by email at support@casina1.com. We are happy to assist you and address any concerns you may have about your privacy and data.

This Cookie Policy applies to all users of the Casina Casino platform, regardless of country or device, including desktop and mobile users across all our supported markets.