Casina Casino Terms and Conditions

Welcome to Casina Casino. By accessing or using our platform at https://casina.com, you agree to be bound by the following terms and conditions. Please read this document carefully before registering an account or placing any bets. At Casina, we operate under the licence issued by the Curaçao Gaming Control Board (OGL/2024/129/0131), and our services are provided by 130 Group N.V. These terms govern your relationship with us as our player and outline your rights, responsibilities, and ours.

1. Acceptance of Terms

By creating an account on the official site of Casina Casino and using any of our services — including our casino, sportsbook, live betting, and virtual sports — you confirm that you have read, understood, and agreed to these terms. We reserve the right to update or modify these terms at any time, and we will notify you of material changes. Continued use of our platform following any update constitutes your acceptance of the revised terms.

• You must be at least 18 years of age (or the legal gambling age in your jurisdiction)
• You must not be a resident of any jurisdiction where online gambling is prohibited
• You must provide accurate and truthful registration information
• You must not hold more than one account on our platform

2. Account Registration and Verification

To access the full range of services available at our online casino Casina, you must register a valid account. We require you to provide your full name, date of birth, address, email address, and payment details. We may request identity verification documents at any time, including but not limited to a government-issued ID, proof of address, and proof of payment method. Until verification is completed, we may restrict deposits, withdrawals, or both.

2.1 Know Your Customer (KYC)

At Casina Casino, we are required by our licensing authority to carry out KYC procedures. You agree to cooperate fully with any verification request we make. Failure to provide satisfactory documentation may result in the suspension or permanent closure of your account and the withholding of funds pending investigation.

3. Deposits and Withdrawals

We support a wide range of payment methods at Casina Casino, including Visa, Mastercard, Google Pay, Revolut, MiFinity, Jeton, Flexepin, Skrill, Neteller, and numerous cryptocurrencies including Bitcoin, Ethereum, Tether, Ripple, ADA, USD Coin, Dogecoin, Litecoin, Bitcoin Cash, and Solana.

3.1 Minimum Deposit Limits

• MiFinity and Flexepin: 10 EUR minimum
• Cards: 30 EUR minimum
• Cryptocurrency: 50 EUR minimum
• Maximum deposit: up to 50,000 EUR (cryptocurrency)

3.2 Minimum Withdrawal Limits

• Bank Transfer, Jeton, MiFinity: 20 EUR minimum
• Cryptocurrency: 50 EUR minimum

3.3 Withdrawal Processing

We process withdrawal requests within 72 hours of approval. Please be aware that we do not process withdrawals on weekends. Cashout times may extend up to 7 business days depending on the method used; card withdrawals are typically completed within 3 business days. For wins of 5,000 EUR or more, we may carry out additional security checks before processing the payment.

3.4 Withdrawal Limits by VIP Level

Our Casina Casino withdrawal limits are tiered according to your VIP level. Daily, weekly, and monthly limits apply as follows:

• Level 1: 700 EUR / 2,250 EUR / 9,000 EUR
• Level 2: 1,000 EUR / 3,500 EUR / 14,000 EUR
• Level 3: 1,200 EUR / 5,000 EUR / 20,000 EUR
• Level 4: 1,500 EUR / 7,000 EUR / 28,000 EUR
• Level 5: 2,000 EUR / 10,000 EUR / 40,000 EUR

Per-transaction maximums are 1,000 EUR for bank transfers and 5,000 EUR for cryptocurrency. Progressive jackpot winnings are not subject to withdrawal limits.

4. Bonuses and Promotions

At Casina, we offer a generous welcome package of 100% up to 2,000 EUR plus 300 free spins for casino players, as well as a sports welcome bonus of 100% up to 500 EUR. All bonuses are subject to wagering requirements of 35x for the bonus amount and 40x for free spins winnings. The maximum bet while a bonus is active is 5 EUR. Please note that deposits made via Neteller, Skrill, or Volt are excluded from all promotional offers.

4.1 Ongoing Promotions

We regularly offer additional promotions at our online casino Casina, including Casino Cashback of 15% up to 3,000 EUR, Live Casino Cashback of 25% up to 300 EUR, Weekly Boost of 50% up to 1,000 EUR plus 100 free spins, Weekend Reload of 50% up to 750 EUR plus 50 free spins, and a Sunday Special of 100 free spins. Sports-specific promotions include Sports Cashback, Accumulator Boost of up to 100%, Bore Draw 100% refund, and Cash Out options.

4.2 Bonus Abuse

We do not tolerate the abuse of bonuses or promotional offers. If we detect any evidence of bonus abuse, collusion, or exploitation of promotional terms, we reserve the right to cancel bonuses, void winnings, and close the account in question. Our decisions in such matters are final.

5. Restricted Countries and Win Caps

Our services are available to players from a range of international markets including Europe, Canada, Australia, New Zealand, and Latin America. However, players from Brazil, Chile, Japan, Peru, and Thailand are subject to a win cap of 10x the bonus amount on all promotional offers. It is your responsibility to ensure that online gambling is legal in your jurisdiction before registering with us.

6. VIP Programme and Loyalty

Our Casina VIP Club features a matadora-themed five-tier system: Novata, Torera, Maestra, Legendaria, and La Emperatriz. Once your total deposits reach 2,500 EUR, a dedicated VIP manager will contact you within 24 hours. VIP members benefit from higher withdrawal limits, exclusive tournaments, enhanced cashback rates, and the Matadora's Wheel — a daily spin offering bonus rewards based on your deposit activity. Legendaria and La Emperatriz members gain access to the exclusive VIP Matadora's Wheel.

7. Responsible Gambling

At Casina Casino, we are committed to promoting responsible gambling. We provide tools including deposit limits, session limits, loss limits, self-exclusion, and reality check reminders. If you believe your gambling is becoming problematic, we strongly encourage you to make use of these tools or contact our support team immediately. We work with recognised organisations that provide help for problem gambling.

8. Game Availability and Fairness

We offer over 11,000 games at Casina Casino, including slots, table games, jackpot games, live dealer titles, crash games, instant win games, and a full sportsbook with live betting and eSports. Our live dealer casino is powered by Evolution and Pragmatic Play. All games are provided by licensed software suppliers including NetEnt, Microgaming, and Play'n GO. We do not control the outcome of individual games — results are determined by certified random number generators.

9. Intellectual Property

All content on our platform — including but not limited to logos, graphics, text, and software — is the property of 130 Group N.V. or our licensed partners. You may not reproduce, distribute, or commercially exploit any content from our site without our express written permission.

10. Limitation of Liability

We provide our services on an "as is" basis. While we take every reasonable step to ensure uninterrupted access, we cannot guarantee that our platform will be free from errors, downtime, or technical issues. To the fullest extent permitted by law, we exclude all liability for losses arising from your use of our services, including losses related to betting outcomes or technical failures, except where such losses arise from our gross negligence or wilful misconduct.

11. Governing Law and Disputes

These terms and conditions are governed by the laws of Curaçao. Any disputes arising from your use of Casina Casino should first be submitted to our customer support team via live chat (available 24/7), email at support@casina1.com, or Telegram. We will make every effort to resolve complaints fairly and promptly. If a resolution cannot be reached internally, the matter may be referred to the relevant regulatory authority.

12. Contact Us

If you have any questions about these terms, or about our services generally, we are here to help. You can reach our support team 24 hours a day, 7 days a week through live chat on our platform, by emailing support@casina1.com, or via our Telegram channel. We are committed to providing fast and helpful responses in English and all languages supported by our localised platform versions.